Our business model is structured to provide the highest level of security, and it includes the segregation and delegation of certain functions to our strategic partners, such as securities dealing and settlements, cash management and custody of assets.
At the core of our technology infrastructure is our wealth management platform, the Avaloq Banking Suite. We have automated interfaces with our strategic partners for trading, settlement and reconciliations, and relevant information feeds into our client portfolio administration and reporting services. The Avaloq Banking Suite is monitored by our information technology and operating controls, and our business is subject to an annual audit by our external auditor PricewaterhouseCoopers. This includes a review of the information technology we use.
CUSTODY OF YOUR ASSETS
If we hold your assets under one of our account types that includes a custody service, The Northern Trust Company or Clearstream Australia holds and administers these assets on trust as our sub-custodians. Your assets are held separately to ours and those of our sub-custodians and, except to the extent you have defaulted on your own obligations as a client, you’re protected from any claims specifically against our sub-custodians or us.
CONTROLS, COMPLIANCE AND MONITORING
We’re regulated by the Australian Securities and Investments Commission (ASIC) and we maintain a risk and compliance management team to provide appropriate oversight across the business according to the regulatory requirements of an ASIC licence holder. Our control framework includes a comprehensive Business Continuity Management Program and Disaster Recovery Plan, and a number of advanced security controls to protect your information and data. Regulatory capital requirements are subject to our own internal controls and compliance and monitoring framework, with annual oversight by PricewaterhouseCoopers.